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If you are not satisfied with your purchase, please return the item(s) in its unworn/original condition along with the original invoice within 14 days of receiving the package. Call us at 470.655.1888 or email us at CustomerCare@bigboygear.com to process the return for a refund and/or exchange.
Our return address is:
Boy Headgear, Inc.
Attn: Returns Department
5073 Bristol Industrial Way, Suite A & B
Buford, GA 30518
Big Boy Headgear, Inc. will not accept any returned merchandise without prior communication and will only accept merchandise(s) bought at www.bigboygear.com.
note that the buyer is responsible for the return shipment and shipping fees.
Return shipping is non-refundable.
Any merchandise(s) that is damaged and not in its unworn/original condition will not be acceptable.
Due to transit, please allow up to 2-3 weeks for the refund to be issued to its original form of payment.
If you wish to exchange any item(s), please let our customer care representative know what you will like in replacement for your return. Please provide our representative your shipping address and payment information for any additional cost plus shipping.
*A shipping fee will be applied for all exchanges*
* Bigboygear.com does not offer store credit for any reason, including returns or exchanges.