RETURNS / EXCHANGES



Returns

For all sold items, returns must be made within 14 days of arrival accompanied by the original packing slip in new/unworn condition with tags. Please contact SALES@BIGBOYGEAR.COM for all order and return inquiries. Bigboy Headgear Inc. will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Please include your (I-#####) along with a brief description of your issue.
Return shipping is non-refundable.


Exchanges

If you wish to exchange an item, you have to return the item and make a new purchase online.
Bigboy Headgear Inc. will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Please include your (I-#####) along with a brief description of your issue.
Bigboygear.com does not offer store credit for any reason, including for returns or exchanges.