If you are not satisfied with your purchase, please return the item(s) in its unworn/original condition along with the original invoice within 14 days of receiving the package. Call us at 470.655.1888 or email us at CustomerCare@bigboygear.com to process the return for a refund and/or exchange.
Our
return address is:
Big
Boy Headgear, Inc.
Attn: Returns Department
5073 Bristol Industrial Way, Suite A & B
Buford, GA 30518
Big Boy Headgear, Inc. will not accept any returned merchandise without prior
communication and will only accept merchandise(s) bought at www.bigboygear.com.
Please
note that the buyer is responsible for the return shipment and shipping fees.
Return shipping is non-refundable.
Any merchandise(s) that is damaged and not in its unworn/original condition
will not be acceptable.
Refund
Due to transit, please allow up to 2-3 weeks for the refund to be issued to
its original form of payment.
Exchanges
If you wish to exchange any item(s), please let our customer
care representative know what you will like in replacement for your return.
Please provide our representative your shipping address and payment information
for any additional cost plus shipping.
*A shipping fee will be applied for all exchanges*
* Bigboygear.com does not offer store credit for any reason, including
returns or exchanges.