RETAIL PRIVACY POLICY

Cancellations

Once an order is placed, the sale is final and cannot be altered or cancelled


 

Shipping & Delivery

Please allow up to 1-2 business days for order processing and verification, and an additional 5-7 business days for delivery. Business days do not include Saturdays, Sundays, or holidays. Prices displayed on the website are exclusive of taxes.

Shipping is nonrefundable. Unfortunately, we do not ship internationally. We cannot ship to APO, FPO, DPO addresses, or P.O. boxes. Multiple orders cannot be combined after they are created.

We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled.

We do not offer signature confirmation. We are not responsible for any lost, stolen, or damaged shipments.


Tracking Your Order

An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email.


Item Availability

Merchandise availability on bigboygear.com is subject to change at anytime.


Payment

We accept payments by Credit Card (Visa, Mastercard, American Express, and Discover).